Question 1

How do I get started with Tilavon?

Accepted Answer

Sign up for a free trial, complete the onboarding wizard to set up your salon profile, add your services and staff, and you're ready to start managing appointments and payments. Our Quick Start Guide walks you through every step.

Question 2

What features does Tilavon include?

Accepted Answer

Tilavon includes appointment scheduling, POS and payment processing, client management, staff and payroll management, inventory tracking, marketing campaigns, loyalty programs, digital waivers, reporting and analytics, an AI assistant, and much more — all designed specifically for nail salons.

Question 3

Is Tilavon available in other languages?

Accepted Answer

Yes! Tilavon is fully available in English, Vietnamese, Spanish, and Chinese. The interface, client-facing features, and documentation are all translated.

Question 4

How do I contact support?

Accepted Answer

You can reach Tilavon support by phone at (888) 316-9061, by email at support@tilavon.com, or by submitting a support ticket directly from your owner portal. Support hours are Monday through Friday, 9AM to 6PM EST.

Question 5

Can I try Tilavon for free?

Accepted Answer

Yes! Tilavon offers a free trial so you can explore all features before committing. No credit card is required to start your trial. Visit our Get Started page to sign up.

Tilavon Documentation & How-To Guides

Getting Started

Quick Start Guide

Daily Operations

Dashboard

Calendar & Appointments

Online Booking

Check-In

Payments & POS

Client Management

Client Management

Loyalty Program

Memberships & Packages

Gift Cards

Digital Waivers

Staff & Finance

Staff Management

Payroll & Commission

Booth Rental

Service Menu

Expense Tracking

Marketing & Communication

Marketing Campaigns

SMS Messaging

Reviews & Reputation

Reports & Analytics

Client Mobile App

Systems & Setup

Kiosk System

Hardware & Terminals

AI Assistant

Integrations

Settings & Configuration

Inventory

Ready to Transform Your Salon?