Feature

Appointment Reminders

Automated SMS and email reminders before appointments. Reduce no-shows by up to 50% with smart multi-channel reminders.

Key Benefits

How this feature helps your salon succeed

Reduce No-Shows

Automated reminders cut no-show rates by up to 50%, recovering thousands in lost revenue.

Multi-Channel

Reach clients via both SMS and email to maximize reminder delivery rates.

Smart Timing

Send reminders at the right intervals: 48 hours, 24 hours, and 2 hours before the appointment.

Easy Rescheduling

Every reminder includes links to cancel or reschedule, making it easy for clients to manage their bookings.

Everything You Need

Our appointment reminders feature includes everything you need to manage this aspect of your salon efficiently.

  • Customizable reminder windows (48h, 24h, 2h before)
  • SMS and email reminder channels
  • Cancel and reschedule links in every reminder
  • Personalized messages with client name, service, and technician
  • Multilingual reminders in client's preferred language
  • Appointment confirmation tracking
  • Follow-up for unconfirmed appointments
  • No-show analytics with before/after comparison

Appointment Reminders Screenshot

Common Use Cases

See how salons use this feature every day

Daily No-Show Prevention

Automated reminders go out without any manual effort, ensuring every client gets notified about their upcoming appointment.

Last-Minute Cancellations

The 2-hour reminder gives clients a final chance to cancel, letting you fill the slot from your waitlist.

Client Retention

Consistent communication builds professionalism and trust, encouraging clients to return regularly.

How do automated appointment reminders reduce no-shows?

Automated appointment reminders reduce no-shows by sending timely notifications via SMS and email at customizable intervals such as 48 hours, 24 hours, and 2 hours before the appointment. Each reminder includes the appointment details, technician name, and convenient links to cancel or reschedule. Multi-channel delivery ensures the message reaches clients on their preferred platform. Confirmation tracking lets salon owners see which clients have acknowledged their appointments. Studies show automated reminders can reduce no-shows by up to 50%, recovering thousands in lost revenue annually for busy nail salons.

Ready to experience Appointment Reminders?

Simple setup, no contracts. Get your salon running with Tilavon today.