Your Hardware, Your Choice
Tilavon's BYOD approach means you choose the payment processor and hardware that works best for your business. We support all major terminal brands.
Bring Your Own Device (BYOD)
Compatible Payment Terminals
Receipt Printer Setup
Cash Drawer Configuration
Bring Your Own Device (BYOD)
Unlike traditional salon software that forces you to buy proprietary hardware, Tilavon works with standard, widely-available devices. Use what you already own or shop for the best deals on your own terms.
Our BYOD Philosophy
We believe you should never be locked into a single hardware vendor. Tilavon has native apps for Mac, Windows, iPad, and Android, with browser access as a backup — so it runs on any device you already own.
Using Existing Equipment
If you already have a payment terminal from Stripe, Square, or SumUp, you can connect it to Tilavon immediately. No need to return equipment or break existing processing contracts.
Cost Savings Tip
By choosing your own hardware, salon owners save an average of $500-$1,500 compared to proprietary POS bundles. You also avoid monthly hardware rental fees.
Compatible Payment Terminals
Tilavon integrates with three major payment processors, each offering reliable card-present terminals for in-salon payments.
Stripe Terminal
The Stripe Reader S700 and BBPOS WisePOS E are fully supported. Connect via Wi-Fi or ethernet. Stripe offers transparent per-transaction pricing with no monthly terminal fees. Set up in Settings > Payments > Stripe and follow the guided pairing process.
Square Terminal
Square Terminal and Square Reader work seamlessly with Tilavon. Square's all-in-one terminal includes a built-in receipt printer and accepts tap, chip, and swipe payments. Connect your existing Square account in Settings > Payments > Square.
SumUp Terminal
SumUp Air and SumUp Solo terminals are supported for affordable card processing. SumUp is popular for its low flat-rate pricing and no monthly fees. Link your SumUp account in Settings > Payments > SumUp.
Choosing a Processor
Compare processing rates across all three providers for your expected transaction volume. Stripe typically offers the best rates for high-volume salons, while SumUp is ideal for lower-volume businesses with its zero monthly fees.
Receipt Printer Setup
Print professional receipts for every transaction. Tilavon supports standard thermal receipt printers that connect via USB, Bluetooth, or network.
Compatible Printers
Any ESC/POS compatible thermal receipt printer works with Tilavon. Popular models include the Epson TM-T20III, Star Micronics TSP143IV, and Star SM-L200. Both 58mm and 80mm paper widths are supported.
Setup Steps
Connect your printer to the same network as your POS device. In Tilavon, go to Settings > Hardware > Receipt Printer. Click "Detect Printers" to automatically find network printers, or enter the printer's IP address manually. Print a test receipt to confirm the connection.
Customizing Receipts
Customize your receipt layout in Settings > Hardware > Receipt Template. Add your salon logo, business information, return policy, and a custom footer message. You can also include appointment rebooking reminders and loyalty points balance.
Cash Drawer Configuration
Manage cash payments with an automated cash drawer that opens at the right moment during checkout.
Connecting a Cash Drawer
Most cash drawers connect through your receipt printer via an RJ11 cable. Plug the drawer cable into the port on the back of your receipt printer. When a cash payment is processed in Tilavon, the drawer opens automatically.
Cash Management
Track your cash drawer balance throughout the day in the POS dashboard. Run cash-out reports at shift end to reconcile the drawer. The system logs every open/close event with the associated transaction and staff member.
Barcode Scanner Support
Speed up retail product sales and inventory management with barcode scanning.
Compatible Scanners
Tilavon works with any USB or Bluetooth barcode scanner that operates in keyboard-emulation mode (HID). Popular options include the Tera HW0002 and Inateck BCST-73. Simply plug in a USB scanner or pair a Bluetooth scanner — no drivers or software needed.
Using the Scanner
At checkout, click the product field and scan a product barcode. Tilavon instantly looks up the product, adds it to the ticket, and applies the correct price. In inventory mode, scan products to quickly update stock counts or receive shipments.
Network Requirements
A reliable network is the foundation of your salon's technology setup. Here is what you need for smooth operations.
Internet Connection
A minimum of 25 Mbps download speed is recommended for a salon with up to 10 connected devices. If you stream music or video in the salon, consider 50 Mbps or higher.
Wi-Fi Setup
Use a business-grade Wi-Fi router with dual-band support (2.4 GHz and 5 GHz). Connect POS devices and payment terminals to the 5 GHz band for faster, more reliable performance. Set up a separate guest network for client Wi-Fi.
Network Tip
Place your Wi-Fi router centrally in the salon and away from large metal objects or appliances that can interfere with the signal. If your salon is large, consider a mesh Wi-Fi system for consistent coverage.
Tilavon Care Protection Plan
Optional protection and support for your salon hardware, available as an add-on to any Tilavon subscription.
What's Covered
Tilavon Care includes priority technical support for hardware setup and troubleshooting, replacement assistance for malfunctioning devices, and guided setup for new equipment. Available for $19.99/month per location.
Priority Support
Tilavon Care subscribers get access to a dedicated hardware support line with average response times under 15 minutes. Our team can remotely diagnose printer, terminal, and network issues and walk you through solutions.
White-Glove Setup
For new salon openings or major hardware changes, Tilavon Care includes a complimentary remote setup session. Our hardware specialist will configure your printers, terminals, and network settings via screen share.
Frequently Asked Questions
Do I need to buy hardware from Tilavon?
No. Tilavon follows a BYOD (Bring Your Own Device) approach. You can use any tablet, computer, payment terminal, receipt printer, or cash drawer that meets our compatibility requirements. We never require you to purchase proprietary hardware.
Which payment terminals are supported?
Tilavon supports terminals from Stripe (Reader S700, BBPOS WisePOS E), Square (Terminal, Reader), and SumUp (Air, Solo). Connect your existing terminal or purchase a new one directly from these providers.
How do I set up a receipt printer?
Connect an ESC/POS compatible thermal printer (like Epson TM-T20III or Star TSP143IV) to your network. In Tilavon, go to Settings > Hardware > Receipt Printer, click Detect Printers, and select your device. Print a test receipt to confirm the connection.
Can I use my existing payment terminal?
Yes, as long as your terminal is from Stripe, Square, or SumUp. Link your existing processor account in Tilavon's payment settings and pair your terminal. There is no need to return equipment or switch processors.
What is Tilavon Care?
Tilavon Care is an optional protection plan ($19.99/month per location) that includes priority hardware support, replacement assistance, and complimentary setup sessions. It is designed for salons that want extra peace of mind with their technology setup.
Use the Hardware You Already Own
No proprietary equipment. No vendor lock-in. Connect your existing devices and start processing payments in minutes.