Tilavon vs Zenoti

See how Tilavon compares to Zenoti for your nail salon. We break down the real costs, hidden fees, and feature differences.

Save $5,212/year with Tilavon

Tilavon vs Zenoti: Quick Summary

Zenoti is enterprise spa and salon software built for chains, and it is priced that way. It publishes no prices at all: review sites report $225 to $400 per month per location, an implementation fee of $1,000 to $5,000 or more, and pricing that scales with every employee you hire. Tilavon is $39 to $119 per month, published openly, flat per salon, with same-day setup. Zenoti does have colour and formula tracking, so for a nail salon the real gaps are walk-in turn management and Vietnamese language support. On the reported figures a typical salon saves about $5,212 in the first year, and avoids a four-figure implementation fee on top.

Key Differences at a Glance: Tilavon vs Zenoti

FeatureTilavonZenoti
Monthly Price$39-129/mo, publishedQuote only, ~$225-400/mo reported
Published PricingYes, on the websiteNo, sales call required
Implementation FeeNone$1,000-$5,000 reported
Pricing ModelFlat per salonScales per employee
Vietnamese SupportYesNo
Walk-in Turn ManagementYesNo
Setup TimeSame dayWeeks, with a paid implementation

What Tilavon looks like

A real screen from a working salon, not a mockup.

Tilavon salon calendar with a column per technician across a working day, showing completed morning appointments, services in progress, and a booked afternoon.
A full day across six technicians: finished services in grey, in progress at the current-time line, the afternoon already booked.

What Tilavon Has That Zenoti Doesn't

Tilavon offers 20+ exclusive features built specifically for nail salons that no competitor provides.

Color & Formula Tracking

Record exact polish colors, gel brands, and formulas per client per visit

TilavonZenoti

Live Service Timers

Real-time duration tracking per technician to identify bottlenecks

TilavonZenoti

Smart Tip Suggestions

Client-facing tip screen with customizable presets that can help increase gratuity 15-30%

TilavonZenoti

Turn Management

Fair technician rotation system for walk-ins

TilavonZenoti

AI Business Assistant

Built-in AI chat for business insights and recommendations

TilavonZenoti

Win-Back Automation

Automatically re-engage lapsed clients with targeted campaigns

TilavonZenoti

QR Code Check-In

Contactless client self-check-in via QR code

TilavonZenoti

Dynamic Pricing

Time-based, demand-based, and seasonal pricing rules

TilavonZenoti

Zenoti

Enterprise spa platform — quote-only, built for chains

Monthly Pricing

No public price listQuote only
Reported per-location range is $225-$400~$300/mo
Multi-location and enterprise$1,000+/mo

Processing Fees

Not published

Zenoti Payments quoted per account

Estimated Annual Cost

$9,280

Based on $15k/mo revenue. Zenoti publishes no prices; software uses $300/mo, the middle of the $225-$400 per-location range reported by third-party review sites, processing assumes 2.6%, and hidden covers first-year implementation at the low end of the reported $1,000-$5,000 range.

Better Value

Tilavon

Built specifically for nail salons

Monthly Pricing

Boutique (up to 5 employees)$39/mo
Pro (up to 20 employees)$69/mo
Elite (up to 3 locations)$119/mo

Processing Fees

~1.8%

Square, Helcim, or Stripe (your choice)

Estimated Annual Cost

$4,068

Based on $15k/mo revenue, Pro plan

The Hidden Costs of Zenoti

Zenoti Hidden Fees

  • No published pricing — every plan is a custom quote
  • Implementation fee reported at $1,000-$5,000+
  • Pricing scales per employee, so growth raises the bill
  • AI chatbot, reputation management and messaging sold as add-ons
  • SMS billed per message
  • Training charged hourly after initial onboarding
  • Priority support requires a premium tier

Tilavon - No Hidden Fees

  • No setup fees - start using immediately
  • No contracts - cancel anytime
  • No per-message SMS charges
  • No extra fees for features
  • No marketplace commission cuts
  • No rate increases at renewal
  • Free data import assistance
  • Setup in under 20 minutes

Zenoti pricing and features are based on publicly available information and may have changed since we last looked. Check with Zenoti directly for their current terms. Tilavon pricing is our own and is current.

Complete Feature Comparison

See exactly what you get with each platform

Tilavon-Exclusive Nail Salon FeaturesOnly in Tilavon

Feature
Zenoti
Tilavon
Color & Formula Tracking
Record exact polish colors, gel brands, and formulas per client per visit
Included
Included
Live Service Timers
Real-time duration tracking per technician to identify bottlenecks
No
Included
Smart Tip Suggestions
Client-facing tip screen with customizable presets that can help increase gratuity 15-30%
No
Included
Turn Management
Fair technician rotation system for walk-ins
No
Included
AI Business Assistant
Built-in AI chat for business insights and recommendations
Extra $
Included
Client Mobile PWA
Branded progressive web app for clients to book and check loyalty
No
Included
Win-Back Automation
Automatically re-engage lapsed clients with targeted campaigns
Included
Included
Dynamic Pricing
Time-based, demand-based, and seasonal pricing rules
Included
Included
Floor Control Dashboard
Real-time floor status with station assignments and technician tracking
No
Included
Photo Gallery & Before/After
Client photo capture, gallery, and transfer
Included
Included
Booth Rent Management
Independent contractor station rental with invoicing
No
Included
Waste & Expiration Tracking
Product waste monitoring and expiration alerts
No
Included
Hardware Protection Plans
Tilavon Care hardware protection and replacement plans
No
Included
QR Code Check-In
Contactless client self-check-in via QR code
No
Included
Client Segmentation
Advanced client grouping for targeted marketing
Included
Included
Reporting & Analytics
Built-in reports for revenue, payroll, services, and client analytics
Included
No

Core POS Features

Feature
Zenoti
Tilavon
Point of Sale
Process transactions quickly
Included
Included
Tip Management
Automatic tip calculations and splitting
Included
Included
Split Payments
Split bills between multiple payment methods
Included
Included
Cash Drawer Management
Track cash with opening/closing counts
Included
Included
Gift Cards
Sell and redeem gift cards
Included
Included

Scheduling & Booking

Feature
Zenoti
Tilavon
Appointment Scheduling
Manage your calendar
Included
Included
Online Booking
Let clients book 24/7
Included
Included
Waitlist Management
Manage walk-ins and waitlist
Included
Included
Automated Multi-Channel Reminders
SMS + email at 48h, 24h, and 2h windows
Extra $
Included
SMS Reminders
Reduce no-shows with text reminders
Extra $
Included
Email Reminders
Automated email notifications
Included
Included

Client Management

Feature
Zenoti
Tilavon
Client Profiles
Store client information
Included
Included
Client Notes
Keep notes on preferences
Included
Included
Service History
View past appointments and services
Included
Included
Photo Storage
Store client photos (before/after)
Included
Included
Custom Fields
Add custom data fields
Included
Included
Loyalty Program
Reward repeat customers
Included
Included
Consent Form E-Signatures
Digital consent forms with legally-binding e-signatures
Included
Included

Employee Management

Feature
Zenoti
Tilavon
Employee Profiles
Manage your team
Included
Included
Commission Tracking
Track earnings by employee
Included
Included
Clock In/Out
Time tracking for payroll
Included
Included
Role Permissions
Control access by role
Included
Included
Mobile Employee App
Staff access on their phones
Included
Included
Payroll Tracking & Export
Commission, tip, and hour tracking with export to QuickBooks, Paychex, ADP, and Gusto
No
Included

Inventory & Products

Feature
Zenoti
Tilavon
Inventory Management
Track products and supplies
Included
Included
Low Stock Alerts
Never run out of essentials
Included
Included
Purchase Orders
Order from suppliers
Included
Included

Reporting & Analytics

Feature
Zenoti
Tilavon
Business Reports
Sales and performance insights
Included
Included

Setup & Support

Feature
Zenoti
Tilavon
Free Data Import
We help migrate your data
No
Included
Quick Setup (<20 min)
Get started fast
No
Included
Phone Support
Talk to a real person
Included
Included
No Contracts
Cancel anytime
No
Included
Unlimited Devices
Use on any device
No
Included

Language & Accessibility

Feature
Zenoti
Tilavon
Multilingual Interface
Multiple language support
Included
Included
Vietnamese Support
Full Vietnamese translation
No
Included
Offline Mode
Works without internet
No
Included

Advanced Features

Feature
Zenoti
Tilavon
Booking Deposits
Collect deposits when booking
Included
Included
Packages & Memberships
Sell prepaid packages and memberships
Included
Included
Group Booking
Book multiple guests at once
Included
Included
Resource Scheduling
Book chairs, tables, and rooms
Included
Included
Waiver & Consent Forms
Digital waivers with e-signature
Included
Included
Membership Tracking
Track member visits and billing
Included
Included
Payroll Export & Sync
Export to QuickBooks, Paychex, ADP, Gusto (CSV/Excel/PDF) with auto-sync and email delivery
Included
Included
Tip Pooling
Configurable tip distribution rules
Included
Included
Multi-Location Support
Manage multiple branches from one account
Included
Included
IncludedLimitedExtra $Not Available

Why Zenoti May Not Be Right for Nail Salons

  • Built for enterprise spa and salon chains — heavy for one nail salon
  • No published pricing, so budgeting means a sales call first
  • Implementation can take weeks and is charged separately
  • No Vietnamese language support
  • Steep learning curve for front-desk staff
  • No walk-in turn management for nail technicians

Who Should Choose Zenoti vs Tilavon?

Zenoti might be right for you if:

  • You operate a chain of spas or medspas across many locations
  • You have a head office team to run a multi-week implementation
  • You need enterprise reporting across dozens of sites

Tilavon is right for you if:

  • You run one salon, or a few, and want to be live the same day
  • You want a flat price that does not climb every time you hire
  • You need walk-in turn management and Vietnamese for your team
  • You do not want to pay a four-figure implementation fee

Annual Cost Breakdown

Based on a salon with $15,000/month in credit card revenue

Cost CategoryZenotiTilavonYou Save
Software Fees$3,600$828$2,772
Payment Processing$4,680$3,240$1,440
Hidden Fees & Add-ons$1,000$0$1,000
Total Annual Cost$9,280$4,068$5,212
No migration fees

Free Data Migration in 5 Days

Switch from Zenoti to Tilavon with zero downtime. We import your clients, history, staff, and inventory — completely free.

No migration feesZero downtimeGuided by our team

Frequently Asked Questions About Salon Software

For a single nail salon, almost always. Zenoti is genuinely powerful, but it is enterprise software for spa and medspa chains: pricing is quote-only, it scales per employee, implementation is a paid multi-week project, and there is no Vietnamese support or walk-in turn management. Tilavon is published pricing, same-day setup and a flat price per salon. A typical salon saves roughly $5,212 in the first year.

Because you are buying software designed for chains. Zenoti publishes no prices, but review sites report $225 to $400 per month per location, an implementation fee of $1,000 to $5,000 or more, per-employee pricing that grows as you hire, and add-on charges for the AI chatbot, reputation management and messaging. A nail salon ends up paying for enterprise capability it will never open. Tilavon starts at $39 per month with everything for a nail salon already included.

Zenoti wins on enterprise scale: dozens of locations, deep membership and package management, and group-level reporting. It does have colour and formula tracking. What it does not have is walk-in turn management for technician rotation or Vietnamese language support, and it cannot be set up the same afternoon. For one salon or a few, that trade lands in Tilavon's favour.

Yes, and migration is free. We import client records, appointment history, staff profiles and inventory. Most migrations finish in under five business days with no downtime. Since Zenoti contracts are negotiated individually, check your notice period before you give notice.

Yes. Tilavon offers 20+ exclusive features that Zenoti lacks, including color and formula tracking, live service timers, smart tip suggestions, turn management, AI business assistant, and win-back automation. Plus, switching from Zenoti to Tilavon saves approximately $5,212/year based on a salon processing $15,000/month.

Tilavon includes nail-salon-specific features no competitor offers: color and formula tracking per client per visit, live service timers for efficiency tracking, smart tip suggestion screens, fair turn management for walk-ins, QR code check-in, dynamic pricing rules, floor control dashboard, payroll tracking with export to QuickBooks/ADP/Gusto/Paychex, win-back automation, AI business assistant, and a client-facing mobile PWA.

Tilavon Pro costs $69/month with all features included. By comparison, Zenoti often costs significantly more once you factor in add-ons, premium features, and hidden fees. Based on total cost of ownership for a salon doing $15k/month, you save approximately $5,212/year by switching to Tilavon.

Yes. Tilavon offers free data migration assistance to import your client records, appointment history, and inventory from Zenoti. Most salons complete the transition in under a week with zero downtime. Our team guides you through every step.

Yes. Color and formula tracking is built in on every plan, at no extra cost. Record exact polish colors, gel brands, and formulas for each client on every visit. Technicians can instantly look up what was used last time — ensuring consistency and saving time.

No. Zenoti does not offer Vietnamese language support. Tilavon is fully translated in Vietnamese, English, Spanish, and Chinese — built specifically for the US nail salon industry where over 50% of salons are Vietnamese-owned.

Zenoti has several fees beyond their advertised price, including add-on charges, per-message SMS fees, and premium feature surcharges. Tilavon includes all 60+ features in every plan with no setup fees, no contracts, and no hidden charges.

Yes. Tilavon includes payroll tracking with commission calculations, tip distributions, hours worked, and W-2/1099 classification tracking. You can export payroll data to QuickBooks, Paychex, Gusto, or ADP in CSV, Excel, or PDF formats. You can also auto-sync payroll journal entries with QuickBooks and email reports to your accountant. Most competitors either lack payroll tracking entirely or charge $39-50+/month extra for a basic payroll add-on.

Ready to switch from Zenoti?

Get started today and see how much you can save with Tilavon.

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