Your Salon's Smartest Team Member
The AI assistant understands your salon data and answers questions, generates reports, and provides actionable recommendations — all through natural conversation.
What the AI Assistant Can Do
Asking Business Questions
Generating Reports with AI
Scheduling Assistance
What the AI Assistant Can Do
Tilavon's AI assistant is built specifically for salon businesses. It understands appointment data, revenue trends, client behavior, inventory levels, and staff performance — so you can ask questions the way you naturally think about your business.
Key Capabilities
The assistant handles five core areas: business analytics and reporting, smart scheduling with gap-fill optimization, client insights, marketing suggestions, and natural-language report generation across all of them.
Accessing the Assistant
Open the AI assistant from any page in your Tilavon dashboard by clicking the assistant icon in the bottom-right corner, or use the keyboard shortcut Ctrl+K (Cmd+K on Mac). The assistant panel slides in from the right side of your screen.
Asking Business Questions
No need to navigate through reports or build custom queries. Simply ask what you want to know in everyday language.
Example Questions
Try asking: "What was my revenue last week compared to the same week last year?" or "Which technician has the highest rebooking rate?" or "Show me my top 10 clients by total spend this quarter." The assistant understands context and can follow up on previous questions.
Conversational Follow-Ups
After getting an answer, you can ask follow-up questions naturally. For example, after asking about revenue, you might say "Break that down by service category" or "How does that compare to last month?" The assistant remembers the conversation context.
Getting Better Answers
Be specific with time periods and metrics. Instead of "How's business?" try "What's my average ticket value for manicure services this month?" The more specific your question, the more precise the answer.
Generating Reports with AI
Create custom reports instantly by describing what you need. The AI assistant builds the report, formats it, and lets you export or share it.
Creating a Report
Tell the assistant what report you need: "Create a monthly revenue report by technician for the last 3 months." The assistant generates a formatted table with the data, including totals and percentage changes.
Exporting Reports
Ask the assistant to export any report as a CSV file or PDF. Say "Export this as a CSV" or "Send this report to my email as a PDF." The file is generated instantly and ready to download or share.
Scheduled Reports
Set up recurring reports by telling the assistant: "Send me a weekly revenue summary every Monday morning." The assistant creates an automated report that arrives in your email inbox on schedule.
Scheduling Assistance
The AI assistant helps optimize your salon's schedule by identifying gaps, suggesting improvements, and answering scheduling questions.
Smart Gap-Fill Scheduling
Tilavon's smart scheduling AI automatically identifies gaps in your calendar and recommends optimal booking times to fill them. Ask "Are there any gaps in tomorrow's schedule?" or "Which time slots are underbooked next week?" The assistant analyzes your appointment book, highlights open slots, and suggests the best services and clients to fill them — increasing technician utilization.
Schedule Optimization
Request suggestions: "How can I optimize Tuesday's schedule to reduce technician downtime?" The assistant considers service durations, technician skills, and client preferences to recommend rearrangements. Combined with the goal-setting dashboard, you can track whether your scheduling improvements are hitting monthly revenue and booking targets.
Booking Trends
Understand patterns with questions like "What are my busiest hours?" or "Which days have the most cancellations?" Use these insights to adjust staffing and marketing strategies.
Client Insights & Recommendations
Understand your clients better with AI-powered analysis of their booking history, preferences, and behavior patterns.
Retention Analysis
Ask "Which clients haven't visited in over 60 days?" or "What's my client retention rate this quarter?" The assistant identifies at-risk clients and suggests personalized outreach strategies to bring them back.
Client Preferences
Get insights like "What services does Sarah typically book?" or "What's the average visit frequency for my top 20 clients?" The assistant pulls from appointment history and client notes to give you a complete picture.
Client Segments
Ask the assistant to segment your clients: "Group my clients by visit frequency" or "Who are my highest-spending clients that haven't been in this month?" Use segments for targeted marketing and loyalty rewards.
AI-Powered Marketing Suggestions
Get personalized marketing ideas based on your salon's actual data, seasonal trends, and client behavior patterns.
Campaign Ideas
Ask "What promotions should I run this month?" The assistant analyzes your slow periods, seasonal trends, and underbooked services to suggest targeted campaigns with estimated impact.
Content Suggestions
Need help with social media? Ask "Write a social media post promoting our new gel polish collection" or "Suggest email subject lines for a holiday promotion." The assistant generates ready-to-use copy tailored to your salon.
Optimal Timing
Ask "When is the best time to send promotional emails to my clients?" The assistant analyzes client engagement patterns and booking behavior to recommend optimal send times.
Privacy & Data Handling
Your salon data privacy is our top priority. Here is how Tilavon's AI assistant handles your information.
Your Data Is Never Used for Training
Tilavon's AI assistant processes your questions using your salon's data in real time, but your business data is never used to train AI models. Your revenue figures, client lists, and business metrics remain strictly private.
Encrypted Processing
All conversations with the AI assistant are encrypted in transit and at rest. Questions and answers are not stored beyond your current session unless you explicitly save a report or insight.
Role-Based Access
The AI assistant respects your team's permission levels. Staff members can only ask questions about data they have access to. Sensitive financial data is restricted to owner and manager roles.
Frequently Asked Questions
What can I ask the AI assistant?
You can ask about revenue and financial metrics, client behavior and retention, staff performance, scheduling optimization, inventory levels, marketing suggestions, and more. The assistant understands natural language, so just ask the way you'd ask a colleague.
Is my salon data used to train AI models?
No. Your salon data is never used to train AI models. The assistant processes your questions in real time using only your salon's data, and conversations are not stored beyond your current session unless you save a specific report.
Can the AI assistant schedule appointments?
The AI assistant can analyze your schedule and suggest optimizations, but it does not directly create or modify appointments. It helps you identify gaps, find optimal time slots, and understand booking patterns so you can make informed scheduling decisions.
How accurate are AI-generated reports?
AI-generated reports pull directly from your salon's actual transaction and appointment data, so the numbers are always accurate. The assistant may provide interpretive insights (like trend analysis), which are based on statistical patterns in your data.
Is the AI assistant available in other languages?
The AI assistant currently supports English, Spanish, Vietnamese, and Chinese. You can ask questions in any supported language and receive answers in the same language. Additional languages are added based on user demand.
Meet Your AI Business Advisor
Ask questions in plain language, get instant insights, and make data-driven decisions for your salon. No spreadsheets required.