Feature

Marketing Automation

Visual workflow builder for drip campaigns, win-back automations, abandoned booking recovery, and multi-channel marketing that runs on autopilot.

Key Benefits

How this feature helps your salon succeed

Set It and Forget It

Automated workflows run 24/7 — welcoming new clients, winning back lapsed ones, and recovering abandoned bookings without manual effort.

Revenue Attribution

Track exactly how much revenue each automation generates so you know what's working and what to optimize.

Multi-Channel Delivery

Reach clients via both SMS and email to maximize open rates and engagement across channels.

A/B Testing

Test subject lines, send times, and message content to continuously improve your campaign performance.

Everything You Need

Our marketing automation feature includes everything you need to manage this aspect of your salon efficiently.

  • Visual drag-and-drop workflow builder
  • Drip campaigns for new client onboarding sequences
  • Win-back automations for lapsed clients after configurable inactivity
  • Abandoned booking recovery email and SMS sequences
  • Review-then-rebook follow-up flows after appointments
  • A/B testing for subject lines and send times
  • Revenue attribution and campaign ROI tracking
  • Multi-channel delivery via SMS and email
  • Audience segmentation by visit frequency, service type, and spend
  • Trigger-based automations on booking, checkout, and no-show events
  • Template library with pre-built salon-specific workflows
  • Campaign scheduling with timezone-aware send times
  • Unsubscribe management with compliance tracking

Marketing Automation Screenshot

Common Use Cases

See how salons use this feature every day

New Client Welcome

A first-time client automatically receives a welcome series: a thank-you message after their visit, a review request 24 hours later, and a rebooking incentive after one week.

Win-Back Campaign

Clients who haven't visited in 60 days automatically receive a personalized 15%-off offer with a direct booking link, bringing lapsed clients back to your chair.

Abandoned Booking Recovery

A client starts booking online but doesn't complete it. An automated SMS is sent 2 hours later with a link to finish their reservation, recovering lost appointments.

Does Tilavon offer marketing automation for nail salons?

Yes. Tilavon includes a full marketing automation engine with a visual drag-and-drop workflow builder designed for nail salon owners. You can create automated drip campaigns that welcome new clients, win-back sequences that re-engage lapsed clients after a configurable number of days, abandoned booking recovery emails that bring back clients who started but didn't complete a reservation, and review-then-rebook flows that request a review after a visit and then encourage rebooking. A/B testing lets you optimize subject lines and send times for better open rates. Revenue attribution tracks exactly how much revenue each automation generates. All automations deliver via both SMS and email for maximum reach.

Ready to experience Marketing Automation?

Simple setup, no contracts. Get your salon running with Tilavon today.