Why Salon Owners Love Tilavon CRM
How this feature helps your salon succeed
Know Your Customers
Track preferences, allergies, and favorite services. Collect digital consent forms and waivers for personalized, compliant experiences.
Drive Repeat Business
Memberships, prepaid packages, loyalty programs, win-back automations, and targeted marketing bring customers back.
Save Consultation Time
Access complete client history instantly during appointments.
Secure Data Storage
Client information is encrypted and securely stored in the cloud.
Complete Salon CRM Capabilities
Our 客户管理 feature includes everything you need to manage this aspect of your salon efficiently.
- Detailed client profiles with photos
- Service and visit history tracking
- Personal notes and preferences
- Birthday and anniversary reminders
- Loyalty points and rewards tracking
- Custom fields for special information
- Client import from other systems
- Export for marketing campaigns
- Before & after photo gallery for showcasing work
- Automated review requests to Google and Yelp with reputation dashboard
- Digital consent and waiver forms with e-signature
- Photo consent capture and storage
- Messaging opt-in and preference management
- Allergy and sensitivity tracking with service alerts
- Prepaid service packages with visit tracking
- Membership plans with recurring billing
- Win-back automations for lapsed clients
- Birthday campaign scheduling and templates
- Campaign builder with audience segmentation
- Review gating to filter negative feedback before posting
- Referral tracking with reward attribution
- Client self-service portal for booking, history, and loyalty
- Personalized service recommendations based on visit history
- Client satisfaction surveys after appointments
客户管理 Screenshot
How Salons Build Lasting Client Relationships
See how salons use this feature every day
Personalized Service
Remember every client's preferences to deliver exceptional, personalized experiences.
Loyalty Programs
Reward your regulars with points that lead to free services or discounts.
Marketing Campaigns
Send targeted promotions to specific customer segments.
Consent Forms and Waivers
Collect digital signatures for service waivers, allergy disclosures, and photo consent before the appointment begins.
Memberships and Packages
Sell recurring memberships and prepaid service packages that auto-bill, track remaining visits, and keep clients coming back.
为什么美甲沙龙需要客户管理软件？
客户管理软件让美甲店存储每位客户的偏好、过敏记录、同意书和服务历史。这使技师在服务前就了解每位客户喜欢的颜色、形状和过去的服务，实现个性化体验。高级功能包括带电子签名的数字免责声明、预付服务套餐、定期扣款的会员计划以及流失客户自动召回。它还支持忠诚度计划、推荐追踪和受众分群的精准营销活动，提高回头率和每位客户的收入。
Frequently Asked Questions About 客户管理
Common questions salon and barbershop owners ask about this feature
美甲店CRM（客户关系管理）系统存储客户的每个细节——偏好、到店记录、过敏备注、同意书和消费模式。Tilavon的美甲店CRM让技师在客户落座前就能查看喜爱的颜色、历史服务和特殊要求，实现个性化服务以提高回头率。它还驱动会员忠诚计划、自动营销活动和推荐追踪，让您的业务自动增长。
可以。Tilavon提供从任何美甲店软件（包括Vagaro、Mindbody、Boulevard、Square和Fresha）的免费数据迁移。您可以通过CSV上传导入客户资料、到店记录和联系方式。我们的迁移团队免费处理转移，确保切换时不丢失任何客户数据。
Tilavon通过多项功能提升客户留存：积分和奖励的忠诚计划、定期扣费的会员方案、针对流失客户的自动召回活动、生日促销、带奖励追踪的推荐计划以及通过详细客户档案实现的个性化服务。同时使用这些工具的美甲店可看到明显更高的复购率和客户终身价值。
支持。Tilavon包含电子同意书、服务免责声明、过敏信息披露和咨询问卷的表单构建器。表单支持任何设备上的电子签名，预约前通过短信或邮件自动发送，并直接关联到客户档案。这确保了法规合规性，让技师可即时获取重要客户信息。
可以。Tilavon包含色号和配方追踪功能，让美甲技师保存每位客户的精确甲油品牌、蘸粉色号、甲油颜色和产品配方。确保每次到店效果一致，消除猜测。
支持。Tilavon包含电子登记表和同意免责声明，客户可在店内平板上或预约前在线填写。表单与客户档案一起存储，方便随时查阅。
Related Features
Explore other features that work great with 客户管理