Stay Connected with Salon SMS Messaging
How this feature helps your salon succeed
Two-Way Conversations
Have real-time SMS conversations with clients for questions, confirmations, and personalized follow-ups.
Bulk Campaigns
Send targeted promotions and announcements to specific client segments with one click.
Multilingual Templates
Pre-built message templates in English, Vietnamese, Spanish, and Chinese for your diverse client base.
TCPA Compliant
Built-in opt-in/opt-out management and consent tracking keeps your salon compliant with messaging regulations.
SMS Messaging & Campaign Features
Our sms & two-way messaging feature includes everything you need to manage this aspect of your salon efficiently.
- Two-way SMS conversations with individual clients
- Bulk campaign messaging to targeted client segments
- Pre-built message templates for common salon communications
- Multilingual templates in English, Vietnamese, Spanish, and Chinese
- Broadcast messaging for promotions and salon announcements
- TCPA-compliant opt-in and opt-out management
- Delivery tracking with read receipt analytics
- Automated birthday and anniversary messages
- Win-back messages for lapsed clients
- Appointment confirmation reply handling
- Message scheduling for optimal send times
- Client message history linked to profiles
- WhatsApp Business integration (coming soon)
SMS & Two-Way Messaging Screenshot
Salon SMS Messaging in Action
See how salons use this feature every day
Appointment Confirmations
Clients reply 'YES' to confirm or 'RESCHEDULE' to change their appointment, and the system updates the calendar automatically.
Flash Promotions
Fill slow afternoon slots by sending a targeted 20%-off promotion to clients who haven't visited in 30 days.
Client Questions
A client texts to ask about nail art pricing. Your front desk replies directly from the Tilavon dashboard without switching to a personal phone.
Tilavon是否支持美甲店双向短信？
支持。Tilavon包含内置双向短信功能，让美甲店老板和员工与客户进行实时短信对话。除了一对一消息，您还可以向定向客户群发送群发活动、使用英语、越南语、西班牙语和中文的预置多语言模板，并向整个客户群广播促销活动。所有消息均TCPA合规，自动管理选择加入和退出，提供送达追踪和分析。生日、预约提醒和召回活动的自动消息无需手动操作即可让您的美甲店保持客户心中的存在感。
Frequently Asked Questions About SMS & Two-Way Messaging
Common questions salon and barbershop owners ask about this feature
可以。Tilavon包含内置双向短信功能，让美甲店老板和员工直接在仪表盘上与客户进行实时短信对话。您可以回答问题、确认预约、分享促销活动和到店后回访——全部无需使用个人手机。客户消息记录关联到其档案以提供完整上下文。
符合。Tilavon包含自动TCPA合规功能：客户登记时的选择加入同意收集、客户回复STOP时的退出处理、退订管理以及带时间戳的同意追踪。所有群发活动自动遵守退出偏好。保护您的美甲店免受合规违规和罚款。
可以。Tilavon支持带受众定向的群发短信活动。您可以按到店频率、上次服务日期、服务类型、消费水平或自定义标签细分客户，然后向特定群体发送定向促销。例如，向60天未到店的客户发送凝胶美甲8折优惠。消息排程让您选择最佳发送时间。
支持。Tilavon包含英语、越南语、西班牙语和中文的预置消息模板。每位客户的语言偏好自动被尊重，因此促销活动以每位收件人的正确语言发出。您还可以用任何语言创建自定义模板以满足特定需求。
不收。所有Tilavon方案均免费包含无限双向短信。预约提醒、确认、营销消息或客户对话没有单条收费。这相比Vagaro、Mindbody和Fresha等对短信另行收费的竞争对手是一大成本优势。
可以。从专业版起，Tilavon包含群发短信和邮件活动的营销自动化。您可以发送促销、公告新服务、分享节日特惠，以及发起召回活动重新吸引近期未到店的客户。
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