Feature

AI 电话前台接待

再也不错过来电。AI 即刻接听店里的电话、安排预约、回答咨询,并对未接来电做跟进 —— 全天 24 小时。

Never Miss a Call with AI Reception

How this feature helps your salon succeed

Never Miss a Call

AI answers every call within seconds — no hold music, no voicemail. Clients get instant help 24/7.

Books Appointments

The voice assistant checks availability and books appointments in real-time during the call.

Natural Conversation

Sounds like a real receptionist. Handles questions about services, hours, pricing, and directions naturally.

Smart Notifications

Alerts staff about important calls, missed call follow-ups, and appointment confirmations.

AI Voice Receptionist Capabilities

Our ai 电话前台接待 feature includes everything you need to manage this aspect of your salon efficiently.

  • AI-powered voice assistant answers calls 24/7
  • Real-time appointment booking during calls
  • Natural conversational AI (powered by Claude)
  • Speech-to-text via Deepgram for accurate understanding
  • Text-to-speech with natural-sounding voices
  • Missed call detection with automatic SMS follow-up
  • Call recording and transcription for review
  • 100 concurrent call capacity
  • Configurable voice, personality, and language
  • Seamless handoff to salon staff when needed

AI 电话前台接待 Screenshot

AI Voice Receptionist in Action

See how salons use this feature every day

Busy Salon Hours

During the Saturday rush, all staff are with clients. The AI receptionist answers 5 calls simultaneously, books 3 appointments, and answers 2 pricing questions — without anyone picking up the phone.

After-Hours Booking

A client calls at 9 PM to book for tomorrow. The AI checks availability, books the appointment, and sends a confirmation text — all while the salon is closed.

Missed Call Recovery

A call goes unanswered during a brief network issue. The AI automatically sends an SMS: 'Sorry we missed your call! Would you like to book an appointment? Reply YES to schedule.'

AI 电话前台接待能为美甲店做什么?

AI 前台接待用自然的说话声音,在第一声铃响时就接起店里的电话,任何时间都接 —— 包括所有技师都在忙客人的时段。它清楚您的服务、价格和营业时间,会查看日历上真实的空档,在客人还在线时就完成预约、改期或取消。它也能告诉临时上门的客人大概要等多久。如果客人想找真人,它会记下姓名和电话,生成回电请求并通知员工,而不是把客人晾在一边。它最多可同时处理 100 通来电,周六再忙也不会有人听到占线音;万一仍有来电没接到,Tilavon 可以给对方发一条短信,帮他把预约定下来。每一通电话都会记录在您管理后台的通话记录里。AI 前台接待属于附加服务,按门店数量计费。

FAQ

Frequently Asked Questions About AI 电话前台接待

Common questions salon and barbershop owners ask about this feature

不会。它采用现代文字转语音技术,听起来自然、专业。客人常常听不出对方是 AI。

可以,AI 最多能同时处理 100 通来电 —— 这是真人前台做不到的。每位来电的客人都能立刻得到接待。

AI 会记下客人的姓名和电话,生成一条回电请求,并通知您的团队回拨给客人。

Ready to experience AI 电话前台接待?

Simple setup, no contracts. Get your salon running with Tilavon today.