Front-Desk Reference Card
A 4×6 card with the 10 most-common daily tasks. Print it, laminate it, keep it next to the kiosk.
Daily tasks
1. Check in a walk-in Tap Walk-in → choose service → choose tech → Start.
2. Check in an appointment Tap the appointment on the calendar → Check in.
3. Add a service to a ticket Open the ticket → Add service → pick it.
4. Take a card payment Open the ticket → Pay → Card → swipe or tap the reader.
5. Customer tips on reader The reader asks them — you don't touch it.
6. Take a cash payment Open the ticket → Pay → Cash → enter the amount → Done.
Less common
7. Refund a payment Open ticket → ⋯ → Refund. Manager PIN required.
8. Manager PIN override When you see "Manager PIN required," ask the owner or a manager to type their 5-digit PIN.
9. Clock in / clock out Tap your photo in the top bar → Clock in or Clock out.
10. End of day (owner does this) From the Owner Portal → End of day → count cash → Close.
Stuck? Ask the owner — or call (888) 316-9061.