Key Benefits
How this feature helps your salon succeed
Know Your Customers
Track preferences, allergies, and favorite services. Collect digital consent forms and waivers for personalized, compliant experiences.
Drive Repeat Business
Memberships, prepaid packages, loyalty programs, win-back automations, and targeted marketing bring customers back.
Save Consultation Time
Access complete client history instantly during appointments.
Secure Data Storage
Client information is encrypted and securely stored in the cloud.
Everything You Need
Our quản lý khách hàng feature includes everything you need to manage this aspect of your salon efficiently.
- Detailed client profiles with photos
- Service and visit history tracking
- Personal notes and preferences
- Birthday and anniversary reminders
- Loyalty points and rewards tracking
- Custom fields for special information
- Client import from other systems
- Export for marketing campaigns
- Before & after photo gallery for showcasing work
- Automated review requests to Google and Yelp with reputation dashboard
- Digital consent and waiver forms with e-signature
- Photo consent capture and storage
- Messaging opt-in and preference management
- Allergy and sensitivity tracking with service alerts
- Prepaid service packages with visit tracking
- Membership plans with recurring billing
- Win-back automations for lapsed clients
- Birthday campaign scheduling and templates
- Campaign builder with audience segmentation
- Review gating to filter negative feedback before posting
- Referral tracking with reward attribution
- Client self-service portal for booking, history, and loyalty
- Personalized service recommendations based on visit history
- Client satisfaction surveys after appointments
Quản Lý Khách Hàng Screenshot
Common Use Cases
See how salons use this feature every day
Personalized Service
Remember every client's preferences to deliver exceptional, personalized experiences.
Loyalty Programs
Reward your regulars with points that lead to free services or discounts.
Marketing Campaigns
Send targeted promotions to specific customer segments.
Consent Forms and Waivers
Collect digital signatures for service waivers, allergy disclosures, and photo consent before the appointment begins.
Memberships and Packages
Sell recurring memberships and prepaid service packages that auto-bill, track remaining visits, and keep clients coming back.
Tại sao tiệm nail cần phần mềm quản lý khách hàng?
Phần mềm quản lý khách hàng cho phép tiệm nail lưu trữ sở thích, ghi chú dị ứng, biểu mẫu đồng ý và lịch sử dịch vụ cho mọi khách hàng. Điều này tạo trải nghiệm cá nhân hóa khi thợ biết màu sắc yêu thích, kiểu dáng và dịch vụ trước đó của mỗi khách. Các tính năng nâng cao bao gồm giấy miễn trừ kỹ thuật số với chữ ký điện tử, gói dịch vụ trả trước, chương trình hội viên với thanh toán định kỳ, và tự động hóa thu hút lại khách lâu không đến. Nó cũng hỗ trợ chương trình khách hàng thân thiết, theo dõi giới thiệu, và chiến dịch marketing có phân khúc giúp tăng lượt khách quay lại và doanh thu trên mỗi khách.
Related Features
Explore other features that work great with Quản Lý Khách Hàng