Tilavon

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Terms of Service

Last Updated: February 17, 2026

These Terms of Service ("Terms") govern your access to and use of the Tilavon POS platform and services (the "Service"), provided by Cordanta LLC ("Company," "we," "us," or "our"). By using the Service, you agree to be bound by these Terms.

1. The Service

Tilavon is a point-of-sale and salon management software designed for nail salons. We provide tools for booking, payment processing, and customer communication.

2. Subscription and Billing

Fees: You agree to pay the subscription fees specified at the time of signup. All fees are non-refundable unless otherwise stated.

Cancellations: You may cancel your subscription at any time; however, access will continue until the end of the current billing cycle.

3. SMS Terms & Conditions

By opting in to receive SMS from Tilavon (a product of Cordanta LLC) on behalf of our salon partners, you agree to the following. You can view our SMS consent collection form at the owner signup page.

  • Program Description: Tilavon sends automated text messages to confirm salon appointments and provide reminders for upcoming bookings.
  • Cancellation: You can cancel the SMS service at any time. Just text "STOP" to the number you received the message from. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
  • Help: If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance.
  • Fees and Frequency: As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your appointment activity. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  • Liability: Carriers are not liable for delayed or undelivered messages.
  • Privacy: For questions regarding privacy, please read our Privacy Policy.

4. Hardware and Third-Party Services

Tilavon may integrate with third-party hardware (card readers, printers) and services (Twilio, Stripe, Helcim). Cordanta LLC is not liable for service interruptions caused by these third parties.

5. Limitation of Liability

To the maximum extent permitted by law, Cordanta LLC shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, revenue, or data, arising from your use of the Service or any service interruptions.

6. Data Ownership

You own the data related to your clients. However, you grant Tilavon the right to process this data strictly to provide the Service. Upon termination of service, you are responsible for exporting your data.

7. Governing Law

These Terms are governed by the laws of the State of South Carolina, without regard to its conflict of law principles.

8. Contact Information

Cordanta LLC
Email: [email protected]